You know that email you have received a half-dozen times with the pictures of the tangled mess of wires and the caption that this is the wiring in India and it is India that we in the US call for customer service... let me testify that the pictures don't capture half the wiring stories in Chennai. There are more wires and tangled masses hanging out of buildings... off of poles... and in trees than can be imagined--yet somehow (the grace of God?) the lights come on when you flip the switch. More importantly, the a/c in the hotel room comes on! So much for leaving humidity behind when I left my childhood home in Houston behind, but I digress... Walking down the street earlier today, I got to wondering if the City Engineers Office had the schematics for the region's power grid... talk about untangling the tangled webs we weave!